ServiceNow Fundamentals was designed for users with various organizational roles who are expected to work within the ServiceNow platform. During this 3day interactive training course attendees will learn about the ServiceNow user interface, receive a summary of the database schema, understand uses for commonly accessed applications, and be introduced to advanced features and functionality, such as scripting and application development.
This course is designed for all users; those experienced with ServiceNow or brand new to the platform, and looking to learn about the fundamental platform features.
Attendees participate in real world, relevant lab exercises. The class features lecture and group discussions, as well as extensive handson practice, delivered in a wide variety of labs, tech talks, and an interactive discussion of a comprehensive, realworld example. For more information, see full course outline.
Real- time Case Studies